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18 June 2009

A call to update your details on Demand Database

The Department would like to appeal to all Gauteng Residents are to still come forward and update their personal information on the Demand Database at our Customer Support Centre in 37 Sauer Street to ensure that they form part of the Demand for Housing in Gauteng .

Bring a green South African ID , along with your spouses documents and with the following originals or certified copies

• South African Green ID book
• Birth Certificates or ID book of financial dependents
• For deceased spouse – Death Certificate
• Spouse ID book if married
• Marriage Certificate if married & bring a partner
• Divorce Decree id divorced
• Pay slip if working
• Affidavit if not working
• Form C

The Demand database was introduced by Gauteng Department of Housing, last year to allow the department to put all its efforts in planning and allocating houses to those who qualify and have never received government assistance. The updating of the applicant's details has been necessitated by the fact that during the audit of the waiting list a few years ago it was discovered that 50% of beneficiaries ID numbers were invalid, while 65 % did not match the applicants records. It was further found that some residential addresses are blank and deceased applicants still appear on the list.

This initiatives is on ongoing department's planning Tool for housing delivery. Houses will be built according to need and demand. Through Demand Database, government will provide accurate and detailed records that will eventually assist in the allocation of houses. This will ease pressure on those who have been waiting long because there was no housing project in their area.

Those who do not qualify for free low cost (RDP) housing ,the demand database will have records of all customers in need of all types of housing, rental accommodation and credit linked or bonded housing. This means that customers not qualifying for free RDP houses for various reasons will also be registered on the demand database. Once the department has identified the housing needs of customers based on the information provided by the demand database, the department of housing will take plan for the provision of Housing to qualifying customers. If the housing need of a particular area happens to be rental, then the department will include rental housing when planning for that identified area.

Our office hours are as follows:
Monday – Thursday 07:30 hrs – 16:30 hrs
Friday 07:30 hrs – 15:30 hrs
For more information please call our Toll Free number: 08000 468 73