Gauteng Rental Housing Tribunal

Process

• Complaint is registered;
  
• Letters are issued to both parties;
  
• Mediation is scheduled; if there is no agreement between the parties at mediation, then the matter goes for hearing;
  
• Arbitration (Tribunal hearing); ruling is given, and then the file gets closed.
  
• The decision given by the Tribunal at a hearing is binding on both parties.